How to order

The customer guide for iOtomates Resto on the web, iPhone and Android.

1. Open the restaurant's menu

Scan the QR code at the restaurant or on its flyer, tap the link on its website or social page, or in the app tap Find a restaurant and scan or type its name.

2. Choose your food

Tap a dish. Pick the required choices (for example the rice), any add-ons, and how many. Add a note for the kitchen if you need to (“no onions”). Tap Add to order. Dishes marked Sold out can't be ordered right now.

3. Check out

Tap View order. Choose As soon as possible or a pickup time, a tip (or none), and enter your name. Phone and email are optional. Tap Pay; you'll pay the restaurant on Stripe's secure page with a card, Apple Pay or Google Pay.

4. Track it and pick it up

Your order page shows each step: Received, Confirmed, Cooking, Ready for pickup! Keep it open, or sign in on the app and allow notifications to be told when it's ready. Show your order number at the counter.

5. Find past orders

My orders lists the orders from this device, and every order on your account when you're signed in.

Your account

Signing in (with Apple or Google) is optional. To sign out or delete your account: on the website go to My orders → Account; in the app go to Settings.

Problems with an order

Call the restaurant: its phone number and address are on the menu and your order page. If the restaurant cancels a paid order, you're refunded in full automatically. For problems with iOtomates Resto itself, email support@geerho.com.