Privacy Policy
Effective October 27, 2026
This policy explains what information Geerho Tech LLC (“Geerho”, “we”) collects through iOtomates Resto (the website, the iPhone and Android apps, restaurants' online menus and kitchen screens), how we use it, and your choices. In short: we collect what's needed to take your order to the restaurant and tell you when it's ready. We don't sell or share your information for advertising, we don't show ads, and we don't track you across other apps or websites.
1. Information we collect
- Orders. The name you give for the order, and the phone number and email if you add them; what you ordered, choices and notes; pickup time; tip; totals and tax; the order's status.
- Payments. You pay on Stripe's secure page, into the restaurant's own Stripe account. We receive the payment's status, amount and Stripe reference, and refund records. We never receive your full card number; Stripe handles it under its privacy policy.
- Account (only if you sign in). Your name and email from Sign in with Apple or Google (with Apple, this can be a private relay email), and a user ID. Restaurant staff: the role their restaurant gave them.
- Restaurants. Business name, address, phone, hours, menu, tax rate, staff list, Stripe connection status, and subscription status. Geerho bills the subscription through its own Stripe account; Stripe holds the card.
- Food truck location. When a food truck's staff choose to share their device's location (or type it in), we store the truck's latest position and when it was updated, and show it on the truck's public menu for up to 12 hours. It's the business's location, shared only while they turn it on; we don't keep a history of it. Customers' own locations are never collected.
- Notifications. If you allow notifications, your device's push token (from Apple or Google) so we can tell you your order is ready.
- On your device. The website and apps keep your cart, recent restaurants and the links to orders you placed on your own device (browser storage or app storage) so you can find them again. This isn't used for tracking and you can clear it any time.
- Technical. Our hosting provider records basic request logs (such as IP address, time and errors) to keep the Services secure and working. We don't use advertising or analytics trackers.
2. How we use information
To send your order to the restaurant and show it on its kitchen screen; to take payment and process refunds through Stripe; to show you your order's status and notify you when it's ready; to let restaurants run their menu, staff and subscription; to provide support; to keep the Services secure and prevent fraud; and to meet legal and tax obligations. We use it for nothing else.
3. How we share information
- The restaurant you order from receives your order details (name, phone, email, items, notes, pickup time and payment). The restaurant is the seller and uses this information under its own responsibility and privacy practices.
- Service providers that run the Services for us under contract: Supabase (database and hosting), Stripe (payments and subscription billing), Apple and Google (sign-in and notifications, including Firebase Cloud Messaging), and GitHub (hosting the website).
- Legal reasons: when the law requires it, or to protect people's safety, our rights, or the Services; and to a buyer or successor if Geerho's business is transferred, under this policy.
We do not sell personal information and do not share it for cross-context behavioral advertising.
4. How long we keep information
Account information is kept until you delete your account. Orders are the restaurant's sales and tax records, so they're kept while the restaurant uses iOtomates Resto and as long as needed for tax and legal records (California generally requires sales records to be kept for at least four years), then deleted or made anonymous. Unpaid orders expire after about 30 minutes. Push tokens are removed when the device stops accepting notifications or the account is deleted.
5. Your choices
- Order as a guest without an account; phone and email are optional.
- Delete your account any time: in the apps (Settings → Delete account) or on the website (My orders → Delete my account). This removes your sign-in, profile, notifications, push devices and staff roles. Orders you placed stay with the restaurant as its sales record, unlinked from you and without your phone and email; the name on the ticket remains.
- Notifications can be turned off in your phone's settings.
6. California privacy rights
If you live in California, you have the right to know what personal information we collect, use and disclose; to delete it; to correct it; to opt out of its sale or sharing (we don't sell or share); to limit the use of sensitive personal information (we only use it for permitted purposes); and not to be discriminated against for using these rights. To make a request, email support@geerho.com with the subject “Privacy request” or write to the address below. We'll verify your request by matching it to information we hold, and respond within 45 days (we may extend once by 45 days, with notice). You may use an authorized agent. We treat a Global Privacy Control signal as an opt-out where the law requires. We don't disclose personal information to third parties for their own direct marketing (Cal. Civ. Code § 1798.83).
For information a restaurant holds as the seller (for example its own customer records), you can also contact the restaurant directly; we'll help restaurants respond to requests about information in iOtomates Resto.
7. Children
iOtomates Resto isn't directed to children under 13, and we don't knowingly collect their personal information. If you believe a child has given us information, contact us and we'll delete it.
8. Security
Information is sent over encrypted connections, access inside the database is limited by role (a restaurant's staff see only that restaurant's orders), and card details stay with Stripe. No system is perfectly secure; please tell us right away if you think your account was misused.
9. Where we operate
iOtomates Resto serves restaurants in the United States, starting in Kings County, California, and information is stored in the United States.
10. Changes to this policy
We'll post any changes here with a new effective date and, if they're important, tell you in the app or by email before they take effect.
11. Contact us
Geerho Tech LLC (iOtomates Resto)Attn: Privacy
2108 N St, Ste N
Sacramento, CA 95816, USA
Email: support@geerho.com
Phone (call or text): (619) 796-1115